Return Policy for Digital Advertising Services

Effective Date: Dec 01, 2023

Thank you for choosing our digital advertising services. We want to ensure your satisfaction with our offerings. Please read our return policy carefully.

  1. Service Agreement: By engaging in our digital advertising services, you acknowledge and agree to the terms outlined in this return policy.
  2. Refund Eligibility: Refunds are considered under the following circumstances:
  • Service Non-Delivery: If we fail to deliver the agreed-upon digital advertising services.
  • Service Deficiency: In cases where the provided services significantly deviate from what was initially promised or agreed upon.
  1. Refund Process: To request a refund, you must:
  • Submit a detailed refund request via info@jubamia.com within 7 days of service delivery.
  • Clearly outline the reasons for the refund request, providing any necessary documentation or evidence.
  1. Refund Approval: Refunds are subject to approval. We reserve the right to assess each request individually and may request additional information.
  2. Refund Denial: Refunds may be denied under the following circumstances:
  • Service Satisfaction: Dissatisfaction with the performance of the advertising campaign does not qualify for a refund.
  • Failure to Follow Guidelines: If the client fails to adhere to the guidelines or recommendations provided by our team during the campaign.
  1. Refund Method: Approved refunds will be processed within 10 days using the original payment method.
  2. Cancellation Policy: Clients may cancel ongoing services by providing written notice at least 15 days before the next billing cycle.
  3. Modification of Terms: We reserve the right to modify this return policy at any time. Clients will be notified of changes in advance.

Contact Information:
For questions or concerns about our return policy, please contact us using the contact tools on our contact page or directly at info@jubamia.com.

By engaging in our digital advertising services, you confirm that you have read, understood, and agreed to our return policy.